Privacy Policy (GDPR Compliant)

1. Data Controller

TrustMyWatch (EU-based independent service)

Contact: trustmywatch@gmail.com

2. What Personal Data We Collect

We may collect the following data:

• Email address

• Photos of the watch you plan to buy

• Messages submitted through the contact form

• Payment-related information (processed securely via Stripe/PayPal – we do not store card data)

3. Purpose of Data Processing

We use your data to:

• Provide the before-buy visual assessment

• Deliver your written report

• Contact you about your submission

• Maintain service records for accounting and GDPR compliance

4. Legal Basis

Data is processed based on:

• Contract performance (providing the service you ordered)

• Legitimate interest (responding to enquiries)

• Legal obligations (invoice + accounting compliance)

5. How Long We Store Your Data

• Emails and reports: up to 12 months

• Uploaded photos: deleted within 30 days of completing the service

• Payment records: retained as required by law (usually 8 years in the EU)

6. Who Can Access Your Data

• Only TrustMyWatch has access to your data

• No data is sold or shared with third parties

• Payment data remains within Stripe/PayPal systems

7. Your GDPR Rights

You may request at any time:

• Access to your data

• Correction

• Deletion

• Restriction of processing

• Data portability
  Contact: trustmywatch@gmail.com

8. Security Measures

Data is stored securely on GDPR-compliant servers.

Uploaded photos are never shared publicly and are deleted within the retention period.

9. Cookies & Analytics

If the website uses analytics or cookies, users are informed via cookie banner.

10. Contact

For any privacy-related questions:

trustmywatch@gmail.com